Shipping policy.
Free Standard Shipping
We offer free standard shipping to the UE states for amitrani.com orders. If you would like to inquire about shipping to international destinations, or trade sales logistics, please contact us at info@amitrani.com.
Free standard shipping is not eligible for trade or contract orders.
Items may ship separately and with different delivery methods.
We will contact you with any questions we may have if your order has split shipments.
Products that ship as freight will be delivered with our contracted partner.
Our team will deliver your order, which does not include unpacking your order or bringing it inside. You may be left with the shipping pallet or crate depending on your item(s).
Room of Choice Delivery.
The delivery team does the lifting for you. They’ll bring your item(s) inside
and place it in your room of choice.* For an additional fee, they will remove and dispose of all packaging.
Room of Choice Delivery is available with additional fees. Please reach out at info@amitrani.com.
Measuring
Please, measure your space ahead of time to make sure your purchase will fit in not only your space, but also all the areas it will pass through during delivery (for example, all entry-ways, doorways, corridors). If you have any questions about item dimensions, please let us know.
An authorized individual must be home during your scheduled delivery window to accept and inspect your items and sign the delivery receipt.
If you’re not 100% sure about your purchase, we recommend that you retain all original packaging. That will make it possible for you to return it to us.
Manufacturing and Shipping time.
Manufacturing time : All of our products are made to order to ensure the highest commitment to quality. From confirmation of order the lead time is usually 5-6 weeks.
Shipping time is usually 6-10 days, you will receive an email when your order is ready to be shipped. If you live in a remote area, there may be delays.
Order Inspection
Please inspect your purchase immediately upon receipt. While we do our best to design and package products for safe delivery, sometimes damages occur. Please save all of your paperwork and packaging materials and contact us immediately at info@amitrani.com so we can evaluate the damage and arrange for a replacement.
Damaged Products
If an item arrives damaged, please notify us within 5 days of receipt, and we will make arrangements for a replacement or a refund as necessary. We require photos of the reported issue to properly resolve the situation.
Return policy.
Return Policy
If you are not completely satisfied with your purchase, please contact us at info@amitrani.com to initiate a return.
Items are eligible for a return within 14 days of original receipt.
To receive a refund, the returned product must arrive at our warehouse in its original condition with all original packaging.
Return Shipping Costs
Customers are responsible for all return shipping costs. Original delivery fees are non-refundable.
Custom products
Returns are not accepted for custom products.
Pricing.
All prices online are in Euro and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we reserve the right to restrict orders of those items and correct any errors, inaccuracies or omissions.
Payment Methods.
Accepted Payment Methods:
– Credit/debit cards (Secure transaction through PayPal.)
– Paypal
– Bank transfer